How It Works

Five Clear Steps.
Zero Guesswork.

Our process is designed around one principle — you should always know exactly what is happening with your assets, who is doing it, when it will be done, and how much it costs. No surprises. No hidden steps.

From First Contact to Ongoing Management

1
Step One

Initial Enquiry

Reach out to us online, by email, or on WhatsApp — in whatever way is most convenient for you. Tell us about your assets and what you need. There is no obligation at this stage and no charge. We simply listen, understand your situation, and respond with clear, honest advice.

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How to reach usWebsite form, WhatsApp (+256 740 178024 or +44 7462 338692), or email
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Response timeWe reply to every enquiry within 48 hours — usually much sooner
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What we'll askWhat assets you have, where they are, and what you need help with
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Cost at this stageCompletely free. No obligation whatsoever.
Within 48 hours of enquiry
2
Step Two

KYC Onboarding & Verification

Before any work begins, we verify your identity and the ownership of your assets. This protects you as much as it protects us — it ensures we are managing assets for their rightful owner, and that all documentation is correct from day one. The process is simple, secure and completed entirely online.

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Identity documentsValid passport or national ID, plus proof of current address
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Asset ownership proofTitle deed, sale agreement, or customary rights documentation
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Secure & confidentialAll documents stored securely; shared only as legally required
Verification timelineKYC completed within 3 business days of document submission
3–5 business days
3
Step Three

Service Agreement Signed

Once KYC is complete, we prepare a tailored Service Agreement that outlines exactly what we will do, when we will do it, what it will cost, and what you can expect from us. Both parties sign the agreement before any work on the ground begins. This document is your protection — it is legally binding and enforceable.

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What the agreement coversScope of services, fees, timelines, reporting schedule and termination rights
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Legally bindingGoverned by Ugandan law; dispute resolution via arbitration in Kampala
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How to signElectronically via email or in person at our UK or Uganda office
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Our strict limitsOriven can NEVER sell, transfer or mortgage your asset. Ever.
2–3 business days for agreement preparation
4
Step Four

Ground Work Begins

Once the agreement is signed and the onboarding fee confirmed, our regional team gets to work. Every single activity is documented — GPS-tagged photographs, written records, receipts for every expense. Nothing happens without being recorded and reported to you. You will know exactly what is happening with your asset, at every step.

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GPS-tagged photosEvery site visit is photographically documented with location data
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Full receipt trailEvery expense is receipted, recorded and reported with your monthly statement
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Verified local teamBackground-checked regional coordinators with signed confidentiality agreements
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Direct communicationYou have direct WhatsApp contact with your regional coordinator
First site visit within 10 days of agreement signing
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Step Five

Monthly Reports & Income Remittance

Every month, you receive a full written report covering all activities, income collected and expenses incurred — with photos and receipts attached. Your net income is remitted directly to your bank account abroad within 5 business days of month-end. You see every shilling, every time. This continues for the full term of your agreement.

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Monthly report contentsActivities log, income summary, expenditure breakdown, photos, next steps
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Income remittanceNet income sent to your account within 5 business days of month-end
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International transferVia Wise, Stanbic, Western Union or your preferred method
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Ongoing relationshipAgreement renewed annually; cancel anytime with 60 days' written notice
Every month, on schedule

What You'll Need to Get Started

The onboarding process is straightforward — we guide you through every step. Here is everything you'll need to have ready before we begin.

Valid Passport or National IDPhoto page of your passport, or your Uganda National ID — must be current and not expired
Proof of Current AddressA utility bill, bank statement or official letter issued within the last 3 months, showing your address abroad
Asset Ownership DocumentationTitle deed, sale agreement, customary land letter or other proof that you own the asset to be managed
Asset Location DetailsPlot number, village, sub-county, district and region — as much detail as you have about where the asset is
Emergency Contact in UgandaName and phone number of a local contact we can reach if needed — not required to manage the asset
Your Bank Account DetailsFor income remittance — your international bank account, Wise account, or preferred transfer method

From Enquiry to Active Management in Under 3 Weeks

Day 1Enquiry submitted & acknowledged
Days 2–3Needs assessment call & proposal sent
Days 4–7KYC documents submitted & verified
Days 8–10Service Agreement signed & fee paid
Days 10–20First site visit & initial report delivered

What Happens Every Month

Once your assets are under management, here is exactly what you receive from Oriven — every single month, without fail.

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Photographic Site Report

GPS-timestamped photographs of your asset taken during the monthly site visit — showing current condition, any work completed and the surrounding area. You see your asset as if you were there yourself.

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Written Management Report

A full written monthly report covering: all activities performed, income collected, expenses incurred (with receipts), issues identified, actions taken and planned activities for the coming month.

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Income Remittance

Your net income — after management fee deduction — is transferred directly to your international bank account within 5 business days of month-end. A remittance confirmation is sent immediately upon transfer.

48-Hour Response

Every enquiry, message and client question is responded to within 48 hours — guaranteed.

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Everything in Writing

No verbal agreements. Every commitment, fee and scope of work is documented in a signed contract.

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Full Receipt Trail

Every single expense is receipted. You see exactly what your money was spent on, every time.

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Asset Security

Oriven can never sell, mortgage or transfer your asset. Your ownership is protected at all times.

Ready to Start the Process?

Submit your enquiry today. Our team will respond within 48 hours with a personalised proposal. No commitment, no cost at this stage.

Start Your Enquiry View Our Documents
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